Some owners of the new Studio Display are having trouble trying to update Apple’s new monitor to its latest firmware, so some customers have been told by Apple support to bring their display to the Apple Store or an authorized repair center for repair.


A growing threat in the Apple Support Forum (1, 2) is that when the owners of the Studio Display try to update the display, they receive an error message saying “Apple Studio display could not complete the firmware update”. . Please try again in an hour. If the problem persists, please contact an authorized Apple service provider. “

Users on macromerms forums have reported similar issues, with some asking Apple to back up their display for repairs. Apple’s Studio Display runs iOS, and users can upgrade to MacOS with System Options.

Following the criticism of poor webcam quality, Apple has promised a new update in the future that will address poor camera quality. The same update may include a patch for issues that users encounter when trying to update their studio display.

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